01 · Commercial
Purchase or payment
For a Core quote, Wise payment verification, Ultra renewal or missing receipt, include only your name, account email and the Wise reference if one already exists.
Email purchase supportSupport
Get unstuck without exposing private access details.
Choose the route that matches the problem. Never include passwords, activation tokens, receipt access tokens, API keys, recovery codes or OAuth secrets in a support message.
Official support inboxgridflowsupport@gmail.comChoose your route
Direct help for the issue in front of you.
Start with the closest category so the right context reaches GridFlow without sensitive information travelling with it.
02 · Secure access
Activation
Core activation links are single-use, expiring and bound to the named driver’s email. Registration does not unlock the workspace until owner approval.
Open activation screen03 · Account help
Existing account
Sign in for the permanent in-product manual, guided workflows, credit balance and account recovery. Use password reset if credentials are the only blocker.
Keep private access details private.
GridFlow support will never need your password, recovery codes, activation token, API key or OAuth secret. If a message asks for one, do not send it.